Communications Officer

UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.

The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.

 Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.

How to Apply

 If you have what it to takes to be part of this interesting and promising journey, please press the apply button.

 If you would like more information on this vacancy, please contact us via email.

Main Responsibilities:

- Coordinate communications outputs and produce video and other multimedia resources (including writing, sourcing images, working with external content creators and obtaining content from others as appropriate)
- Produce and deliver regular content for UKIM website & Social Media platforms to inform and engage our target audiences and to promote our work
- Monitor and analyse KPIs for our online presence and user engagement via Google Analytics and other reporting tools
- Performing market research and analysing the UKIM’s audience and its needs
- Working with management to create and plan public relations (PR) strategies and campaigns to enhance brand image and voice
- Writing publicity content such as press releases, newsletters, speeches, website copy and leaflets
- Creating and maintaining a robust relationship with the media to promote the UKIM’s image
- Coordinating promotional events and attending news conferences, press launches and exhibitions
- Monitoring and responding to feedback from the media and the public about the organisation on traditional and digital channels
- Recording media coverage and measuring impact of publicity campaigns on audience engagement
- Developing and disseminating public relations materials that increase visibility among stakeholders and law makers
- Ensuring that digital marketing content aligns with the company’s brand identity and message
- Develop and manage new user journeys (our donors, members and volunteers) to deepen our engagement with existing and new audiences using CRM and Mailchimp
- Proficient in leveraging SEO strategies to enhance website visibility, drive organic traffic, and optimise content for search engine rankings
- Coordinate and gather information from various departments, ensuring seamless communication with relevant stakeholders and bodies to convey comprehensive and accurate updates.

Person Specification:

- Candidates must demonstrate and explain in their application how and why their previous experience, skills, abilities, and knowledge meet each of the requirements of this post. Please indicate in your responses in the application how you meet the different criteria below.
- Skills and knowledge gained from lived experience, from voluntary work or from paid work are all
- equally valuable, so please do include these in your application.

Applications that fail to demonstrate this will not be considered for shortlisting

- Experience of working in a similar role, running day-to-day communications tasks in a busy organisation
- Demonstrable track record of writing and editing engaging digital content for a variety of channels and audiences, including designing graphics and short videos
- Strong experience of content-managing social media channels and websites, including
- working with CMS systems like Drupal/Wordpress and platforms like Hootsuite/Buffer
- Experience of designing and setting up email campaigns using an online platform such as Mailchimp/Constant Contact or similar
- Experience of delivering successful communications campaigns, including developing plans, implementing activities and working with partners, including community representatives and individuals with lived experience from diverse cultural and linguistic backgrounds
- Advanced knowledge of MS Office 365 applications (especially Teams, Outlook, Word, PowerPoint, and Excel)
- Proven experience of using image editing (Canva, Photoshop, Illustrator or similar) and video editing software (Adobe Premiere or similar)
- Ability to edit, proofread and format documents to a high standard
- Good project management, administration, and organisational skills
- A strong commitment to our mission and some knowledge of relevant international and
- regional human rights frameworks, including frameworks specific to stateless people,
- refugees and migrants, and minorities in Europe
- Please note that the post is based in the UK and all applicants must have an existing right to live and work in the UK. Documentary evidence will be required from a successful candidate.

Apply now